Privacy Policy
At Yacht Mumbai, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our yacht charter services.
Last Updated: November 15, 2025
Information We Collect
Personal Information
When you book a yacht charter or contact us, we may collect personal information including your name, email address, phone number, date of birth, and payment information. For group bookings, we may also collect information about other passengers in your party.
Booking Information
We collect details about your booking preferences, selected vessels, dates, special requests, and any dietary requirements or medical conditions you choose to share with us for safety purposes.
Automatically Collected Information
Our website may automatically collect certain information including your IP address, browser type, device information, and browsing behavior through cookies and similar technologies to improve your experience.
How We Use Your Information
Service Delivery
We use your information to process bookings, arrange your yacht charter experience, communicate with you about your reservation, and provide customer support before, during, and after your trip.
Safety and Compliance
Your information helps us ensure passenger safety, comply with maritime regulations, maintain insurance requirements, and meet legal obligations imposed by the Indian Coast Guard and Maritime Safety Authority.
Communication
We may use your contact information to send booking confirmations, weather updates, safety information, and promotional offers (you can opt-out of marketing communications at any time).
Service Improvement
We analyze booking patterns and customer feedback to improve our services, vessel offerings, and overall customer experience.
Information Security
Data Protection Measures
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes secure data encryption, access controls, and regular security audits.
Payment Security
All payment transactions are processed through secure, PCI-compliant payment gateways. We do not store complete credit card information on our servers.
Employee Access
Access to personal information is restricted to authorized employees who require it to perform their job functions. All staff members are trained in data protection and confidentiality.
Information Sharing
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business, including payment processors, booking systems, and communication platforms. These providers are contractually obligated to protect your information.
Legal Requirements
We may disclose your information when required by law, to comply with legal processes, respond to government requests, or protect the rights, property, and safety of our company, customers, or others.
Maritime Authorities
For safety and compliance purposes, we may share passenger information with the Indian Coast Guard, Maritime Safety Authority, and other relevant regulatory bodies as required by law.
No Sale of Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Your Rights and Choices
Access and Correction
You have the right to access, review, and request corrections to your personal information. Contact us if you believe any information we hold is inaccurate or incomplete.
Data Deletion
You may request deletion of your personal information, subject to our legal obligations to retain certain records for regulatory compliance, accounting, and dispute resolution purposes.
Marketing Opt-Out
You can opt-out of receiving promotional communications at any time by clicking the unsubscribe link in our emails or contacting us directly. Please note that you will still receive essential booking and safety-related communications.
Cookie Management
You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality and your user experience.
Data Retention
Retention Period
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Booking records are typically retained for 7 years in accordance with Indian accounting and maritime regulations.
Deletion Procedures
When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule and applicable laws.
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending you an email.
Questions About Your Privacy?
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, don’t hesitate to contact us.